Bus Network Review

In July 2018 we made major changes to Wellington city's bus transport network.
As with any project of this size, it’s usual to review outcomes to check how we did against key objectives, what we learned and what still needs to happen.
We've been listening.
Metlink has held drop-in workshops around Wellington to get your views on how changes to the City Bus Network are working for you. We have also run two online surveys for those who couldn't attend the drop-ins.
The Bus Network Review has run from July to September 2019 and has been very generously supported by bus customers. Thank you to everyone who has contributed to the Bus Network Review.
The constructive feedback given on what works and what doesn’t has been used to inform a set of network recommendations that will be phased in over three years. Metlink has listened, developed a package of recommended network improvements, and laid out a time-lined action plan to deliver and/or consider the recommended developments and improvements.
We know many people have been negatively impacted by the July 2018 changes and the recommendations and associated actions seek to address known issues over time.
The review recommendations and associated action plan go before Council 12 December 2019. There are plans to look at how we will connect with the rest of the Wellington region in 2020. This will include Porirua, Hutt Valley, Kapiti Coast and Wairarapa.
Subscribe for Bus Network Review updates by using the Register button at the top right of this page.
Click here to view previously published reports and media releases.
If you have any questions for our team about the Drop-In Workshops or Online Survey, please submit them below.
Your question may be answered publicly, but please be aware that all questions are subject to our Forum Etiquette and Moderation Rules. Please read them before submitting your question, we want this space to be constructive and respectful.
If you prefer your question to be answered privately, let us know in your question.
We’ll do our best to respond within 48 hours (depending on the technicality of what you ask) and within normal working week hours.